We offer in-house and on-site service and repair of computers and peripherals. Our technicians can also access many problems remotely, on-site, or over the phone and determine the best course of action for resolution.
If repairs to hardware are necessary, we have a lab facility allowing the technicians to solve most problems quickly and efficiently and test everything prior to returning the item back to you. This allows for confidence that the solution has been achieved.
In addition to repair services, ACM provides the following to our clients:
- Equipment Procurement Services
- Return Merchandise Services
- Remote Support Services
- Services Level Agreements
Businesses with a stable network enjoy peace of mind year round and have more efficient processes. By partnering with ACM, we can put a plan in place that guarantees your business will run smooth at a fixed cost that can be budgeted. Our technology plans will assure your IT costs are predictable and rewarding for keeping your network up and running effeciently.
Using our technology plans, technology costs become a budgeted monthly cost instead of being an unknown . This is why we get so excited about our managed services for small business package, because we've seen firsthand how much our customers have enjoyed the security of having their own IT department.
Remote Support is part of the managed services support that ACM offers. With a combination of 24/7 monitoring, careful planning, and documentation we are able to keep your technology running smoother with minimal downtime and costs. Typically, we are aware of problems long before they manifest into issues that would have an adverse effect on your business and it takes much less time to correct if caught early. We also perform onsite visits & network health checks as well which provide thorough protection of your technology.
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ACM made replacing our telephone system easy - the new telephone system was heavily tested and made for a quick installation, with little to no interruption to our hotel guests. Thanks ACM!
Gulfview Manor Resort
We're proud to live and work in Southwest Florida, and our commitment to our customer satisfaction is key to our success. Learn more about our company by downloading our company brochure.