Guest Services
We provide customized guest services systems that will enhance your ability to service your customers. Advanced Communications and Maintenance is the vendor of choice for many hospitality chains including inns, motels and prestegious hotels. We integrate our solutions with virtually all telephone systems and property management systems. Our dealer network includes major telephone companies, PBX and IP switching manufacturers, interconnects, equipment vendors, hotel and motel management companies, alternate long distance providers and consultants.

Your guests will appreciate the convenience and ease of use of features they have come to expect, such as Message Waiting, Single Digit dialing, and Wake-Up Call. Additionally, the efficiency of your service staff is bolstered by features like Room Status, Room Status Printouts, and DSS Console Monitoring.
 
Add the NVM-DFx with optional lodging software for basic Hotel/Motel Voice Mail services. Check-in at the front desk automatically activates a guest’s mailbox, while check- out archives unanswered messages. In addition, each guest has a handy Wake Up Call (with snooze alarm) and a first time tutorial to guide them through the Voice Mail features.
 
Adding the optional Aspire PMSU adaptor and PMS software license allows the Aspire and NVM-DFx to work together with your third-party PMS system in providing an unparalleled level of facility management. Using unique Message Bus technology, the PMSi team automates many routine facility management tasks by instantly exchanging room status, guest services and call record data. For example, check in a guest at the reservation terminal and automatically update room status, call restriction and enable the guest’s mailbox. At check-out, the PMSi team works together to notify housekeeping, add outside call charges to the guest’s bill and automatically deactivate their mailbox.

 

Our Technology Partners